Joy Sales BDC
Remote BDC services for independent dealerships.
Our mission is to help independent dealerships grow by creating meaningful customer connections that lead to more appointments, more showroom traffic, and more cars sold. Through experience, integrity, and genuine care, we become an extension of our dealers' team, treating every customer with the same dedication and respect we would want for our own business.
Our Services
A) Lead Follow-Up & Appointment Setting We:
✓ Call every lead
✓ Text and email prospects
✓ Update CRM notes
✓ Confirm appointments
✓ Reactivate old leads
Goal: Get more customers into your showroom.B) Full Remote BDC We:
✓ Answer incoming dealership calls
✓ Manage internet leads
✓ Text and email follow-up
✓ Set appointments
✓ Confirm appointments
✓ Track customer activity
✓ Provide weekly reports
Goal: Become your dealership's BDC department.C)Social Media Lead Generation We:
✓ Post inventory on Facebook Marketplace
✓ Respond to inquiries
✓ Qualify customers
✓ Collect phone numbers
✓ Schedule appointments
✓ Send qualified leads directly to your dealership
Goal: Generate more leads and increase showroom traffic.
About
Hi I’m Alida, founder of this company, and my journey in automotive industry has taken me through every stage of the dealership process from BDC, back office to sales to closing manger to finance manager role giving me a full understanding of how meaningful customer connections turn into real opportunities. Through every step, I believe God has guided and prepared me, shaping my experience through each role to build something with purpose. I started in BDC learning the power of follow-up and communication, then grew into roles where I learned structure, trust, and consistency are what truly drive results. Now I’ve built this company with a mission to help independent dealerships grow by creating meaningful customer connections that lead to more appointments, more showroom traffic, and more cars sold. We treat customers with the same care and respect we would expect for our own business.
Contact
Let's Grow Your Dealership TogetherWhether you're looking to increase appointments, improve follow-up, or create a more consistent customer experience, we're here to help.We'd love to learn more about your dealership, your goals, and how we can become an extension of your team.Book a time that works best for you, and let's discuss how we can help generate more appointments, more showroom traffic, and more cars sold.